Help Center

How can we help?

Browse common support questions or reach out directly for account help.

I did not receive my OTP code.

Check your phone number and mobile signal, then request a new code. If it still fails, email support with the phone number and time of the request.

How do I use Hey Translate?

Open a chat, tap the translate option, and choose the language you want to read or write in.

How do I delete my account?

Contact support@heychathq.com with your account email or phone number and a request to delete your account and personal data.